Questions & Answers

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    CONTACT INFORMATION

    22/44
    Old Vijay Nagar
    Agra-282002

    +91-9927020105
    +91-9837425800

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    sales@theccrafttree.com

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    FAQs

    Is Customisation Possible?

    Yes, It Is Possible But Only If The Order Quantity Is 50 Pieces Or More. In Digital Paper, Maximum Sizes 12″ By 14″ .

    If The Qty Is More Than 1000 Then We Can Make Any Size.

    What Is The Thickness Of Mdf Used?

    We Use 2.5 mm, 4 mm, 6 mm, 8 mm, 10 mm, 12mm In Boxes, Baskets, Trays, Platters and many others.

    Wood Used For Making Boxes Is Imported Or Indian?

    The Wood Used Is Indian And Imported As Well.

    Payment Mode ?

    It Is Bank Transfer/Paytm

    Do U Accept Cheque Or Dd ?

    Yes We Do

    Do You Accept Cash On Delivery ?

    We Don’t Accept Cash On Delivery As Our Products Are Made After the Approval.

    What Is Your Return Policy?

    Goods Once Sold Cannot Be Returned As They Are Customized.

    How Do I Check Status Of My Order?

    Will Send you tracking details.

    Can I Cancel The Order After Confirming?

    Cancellation Is Only Possible On The Ordered Date

    Do You Deliver Out Of India?

    Yes, We Delivery Globally 

    How Much Time Do U Take To Ship To Order?

    Shipping days will be as per location

    Are Your Products Organic?

    Depends On The Product Selected

    Can Your Boxes Be Used To Store Food Items?

    Depends On What Material Is Chosen by Buyer.