Questions & Answers
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CONTACT INFORMATION
sales@theccrafttree.com
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FAQs
Is Customisation Possible?
Yes, It Is Possible But Only If The Order Quantity Is 50 Pieces Or More. In Digital Paper, Maximum Sizes 12″ By 14″ .
If The Qty Is More Than 1000 Then We Can Make Any Size.
What Is The Thickness Of Mdf Used?
We Use 2.5 mm, 4 mm, 6 mm, 8 mm, 10 mm, 12mm In Boxes, Baskets, Trays, Platters and many others.
Wood Used For Making Boxes Is Imported Or Indian?
The Wood Used Is Indian And Imported As Well.
Payment Mode ?
It Is Bank Transfer/Paytm
Do U Accept Cheque Or Dd ?
Yes We Do
Do You Accept Cash On Delivery ?
We Don’t Accept Cash On Delivery As Our Products Are Made After the Approval.
What Is Your Return Policy?
Goods Once Sold Cannot Be Returned As They Are Customized.
How Do I Check Status Of My Order?
Will Send you tracking details.
Can I Cancel The Order After Confirming?
Cancellation Is Only Possible On The Ordered Date
Do You Deliver Out Of India?
Yes, We Delivery Globally
How Much Time Do U Take To Ship To Order?
Shipping days will be as per location
Are Your Products Organic?
Depends On The Product Selected
Can Your Boxes Be Used To Store Food Items?
Depends On What Material Is Chosen by Buyer.